Is your omni-channel strategy killing employee morale?

After a year that saw unexpected innovations, disruptions, and new policies and tariffs, can we truly predict what’s ahead for the global supply chain in 2019? We’ll certainly try. In the final episode of 2018, Matt Gunn and Guy Courtin gaze into the crystal ball to gauge what the near future will bring to the world of supply chain, and whether businesses are better prepared to sense and respond to the many unexpected changes that happen each day.

Digital technology is changing the world, one industry at a time. With these changes comes a reimagining of the supply chain, from the systems businesses use to communicate and interact, to the strategies they deploy to move goods around the world.

Digitalization gives rise to new business models, in which real-time connectivity, greater visibility, reactivity, and anticipation become the underlying characteristics of our supply chains. But this kind of change isn’t easy, and transformation doesn’t happen overnight.

By taking a staged approach to digital transformation, and building greater connectivity across the supply chain, businesses can pave the way toward a fully connected future, while still being able to tackle the biggest challenges they face right now.

This time last year, we looked at the Fashion Revolution movement and its clarion call for transparency across fashion supply chains. Since then, the movement has gained even more momentum; 2017 numbers reflect greater participation on social media with more consumers asking #whomademyclothes, and more workers posting photos of themselves replying, #imadeyourclothes. 

Crucially, more brands are responding to the demand for transparency. 2017’s Fashion Revolution Week had over 1,000 mainstream clothing brands respond to #whomademyclothes, up from around 400 the previous year. It’s a safe bet that this form of engagement will keep growing in the coming years. So the real question becomes, what’s next?

By Greg Kefer, VP marketing, Infor

OK, I realize the headline is a bit loaded, but I got inspired after coming across a market study by Geodis that found only 6% of companies claim to have “full visibility” across their supply chains. This mirrors other studies that point to a consensus that while visibility is universally desired, few companies have it completely figured out.

Part of the challenge is defining what supply chain visibility actually is. According to Gartner, it has more than 100 software vendors on its radar that claim to have some kind of supply chain visibility offering, which means visibility into a distribution center, or plan, or plant, or region, or transport mode, or some performance KPIs would count.

Some companies have figured out visibility, and are driving tens of millions of dollars in value. But a lot of companies are on a long journey to achieve a vision. The complexities of any global supply chain are daunting, but the cost of doing nothing is too great to ignore. You cannot compete if you operate in the dark.