Enabling a hands-off EDI automation strategy through Infor CloudSuite ERP

Learn how Infor CloudSuite ERP and SPS Commerce EDI combine to provide you with full visibility for transactions, plus automated and simplified error handling.

ICCG & SPS Commerce partner for our next Partner Profile to show you how ….You will:

• See an overview of EDI within Infor CloudSuite ERP;
• Learn how Infor CloudSuite ERP gives full visibility into EDI transactions;
• Learn how Infor CloudSuite ERP and EDI automated error handling is used to allow orders to flow through seamlessly;
• Learn how partnering with SPS Commerce will allow a hands-off approach to EDI integration.

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We thought this was an interesting article. Published by Forbes this month it talks about how it’s a virtual certainty that this year will end with physical stores sales not only being up year over year (again) but also, according to eMarketer, contributing more incremental sales growth than e-commerce.

Great news but for all retailers? Here's what Mitchell Chi, ICCG's General Manager - Americas, Enterprise Software has to say...

My thoughts about the collapse of the middle…

Did you know that 83% of retail shoppers enjoy socializing with friends centered on physical stores? Some retailers, when pressured to increase margins, focused on cutting wages, training and staff. They shifted spending to store displays, traditional advertising, and  a poor product assortment. These retailers deserved to die. Good riddance. 

But all of this makes the mid-market ripe for a low cost, “social retailer.” One like Primark. Great selection, well trained staff and FUN. My go to store for weekend, lay around the house clothing. 

Matt Simonsen, Director of Retail Strategy at Infor talks about 3 ways that retailers can exceed customer expectations with a networked supply chain.

When it comes to their orders, customers want them fast and they want them free. But these two forces are often in direct conflict inside the supply chain, where planning and production typically take place months in advance, and inventory is widely distributed among a geographically diverse set of stores and warehouses, logistics providers, and factories. The question for many retailers becomes, “How much margin am I willing to sacrifice to satisfy my customer?”

Retail powerhouses like Amazon and Walmart have conditioned customers to expect their orders in days, if not hours. And a growing number of consumers have become comfortable using options like click-and-collect to secure an item online and pick it up shortly thereafter in a store, or rely on third-parties like Instacart to do their shopping for them.

In this episode of Reinventing Retail, listen to Vineet Chaudhary, co-founder of Trendage, a fashion and technology personalization company enabling 3.5 million users to digitally mix and match clothing using avatars, AI, and a vast product database. The discussion centers on how apps like Trendage are leveling the playing field between retailers and consumers, giving them both the tools and reciprocity to establish a two-way street when it comes to giving up personal data in return for great customer experiences.

Derek du Preez with Diginomica sits down with Infor Retail SVP Corey Tollefson to discuss why some of the world’s largest retailers are opting for Infor.

Infor branched into retail as one of its core industry focuses just a short few years ago. In that time, it has signed the likes of Whole Foods, Arcadia Group, Nordstrom, DSW and Nike to its next-generation, cloud-based solutions. There are other big names on the way.

Why are retailers flocking to a vendor that has been in the game for a relatively short amount of time? We got the chance to sit down with Infor Retail SVP Corey Tollefson, who told us that within 90 days of launching the retail division, without having written a single line of code, the company had signed 6 new customers worth $150 million in bookings.

By Doug Tiffan, Chief Merchant at Infor Retail

Infor is on a mission to deliver on the rising expectations of everyone who touches retail, with modern software solutions that give retailers the power to perpetually reinvent themselves, and the customer experience. We’ve worked with more than 1,700 customers in 67 countries to change the way retail runs in grocery, chain drugstores, fashion, luxury goods, restaurants, and hardlines—empowering our partners to monitor the entirety of their retail processes from concept to consumer.

Read Infor's top 5 takeaways from Retail's big show. Have questions? Reach out to ICCG for answers.