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Insights - Q&A With ICCG's Mitchell B. Chi, GM, Enterprise Software

Posted by Harriet Schneider on May 14, 2020 8:00:00 AM

Since 1983, Mitchell B. Chi, CPA, MBA, and General Manager - Enterprise Software, has worked with many Fortune 500 companies and hundreds of fast growth start-ups in designing low-cost agile business systems to stay ahead of the competition. He has authored numerous white papers, been a keynote speaker at national conferences, and continues to advise companies in building a “strategic vision with tactical results”.

Mitchell held executive positions with PriceWaterhouse, Goldman Sachs, Oracle, Infor, and 11 successful start-ups. A technology company he founded, MicroSage, won Small Business of the Year from the Small Business Administration. The next year MicroSage was awarded Minority Sub-contractor of the Year from the Department of Energy.

Mitchell is a dynamic and passionate speaker on many topics, especially how to stay relevant in today’s economy by empowering technology.

Q. The United States has depended on overseas manufacturing for many of our products which, in times like the current pandemic, has created a supply chain breakdown leading to stock out situations. In response to that do you think companies will focus on bringing more manufacturing back on shore to address this problem?

A. In the 1990’s, America sacrificed quality, availability, and brand loyalty for shareholder value, top line revenues, and acquisitions. The consumer was complicit in this, as they also sacrificed quality for price.

Fast forward to our current global quarantine and staying alive times. I believe the manufacturing reboot will be organic and with a huge “Buy America” movement, A.C. (After Corona). The US has a significant inventory of idle factories, the highest unemployment in history, and many families continue to be worried about basic commodities. Consider this: If there was a 10% increase due to “Buy America” that’s $2.15T of the US GDP of $21.47T. The trickle down could be as high as 5x or $10.75.2T from real estate (commercial and residential) renovations and durable goods to services and even, entertainment. 

Supply chains are the most fragile in the “first leg”, raw materials to finished product inventory. Currently, with supply chains stressed, US based, leading companies are developing plans to fortify as much of the “First Leg” back to America. The answer is not hard assets and labor alone. Flexible and agile technology is core to any tactical execution.

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Topics: Enterprise Resource Planning, Q&A, Enterprise Software

Insights - Q&A With ICCG's Michael A. Lea, GM Process Manufacturing

Posted by Harriet Schneider on May 8, 2020 8:00:00 AM

Michael A. Lea is a 25-year technology veteran who has demonstrated strong consultative sales management and leadership qualifications, and continues to remain a thought-leader about advanced software and business solutions designed to meet the diverse and rapidly evolving business demands of his clients

He has held various positions of increasing responsibility such as Senior Technical Sales Consultant for Infor, VP of Sales & Business Development for Coolearth Technologies, and most recently as a Consultative Sales Executive for Bora Enterprises.

Q. Supply chain visibility is so essential for a manufacturer to manage the customer service levels. How do we bring transparency and traceability in supply chains?

A. The priority and goal for any process manufacturer is to have complete lot tracking and traceability. This is commonly referred to as the “genealogy” of all raw materials, resources, and assets that enter a facility, and remain within the four walls of the facility until it passes through the facility as a final product or goods.

Real-time, accurate data and visibility are a necessity. The OTC (Order-to-Cash) systems and solutions must be closed-loop and work in conjunction and seamlessly from customer order/demand through the PTP (Plan-to-Produce), the manufacturing process (including vendors, suppliers, and co-packers) and then finally shipping, distribution and logistics.

As a consultant I’m frequently asked what is the main pitfall towards achieving transparency and traceability? This is a hard question and a huge consideration for manufacturers as each situation is different and unique. It’s one of the first things we address in our strategic consultation.

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Topics: Process Manufacturing, Infor Cloudsuite Process PLM, Q&A

About ICCG

Welcome to our Blog - ICCG Insights!

Embracing thought leadership as a pathway for growth, represents the true spirit of progressive change that will make a difference in technology-driven industries. As a consulting company, ICCG customers look to us as their value-added resource. They expect us to be proactive about solving their immediate challenges and we don’t take that responsibility lightly. It is this that drives us to share our best practices, knowledge-base, years of experience, and tried and true methodologies. These have been the hallmarks of our corporate brand.

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