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Why Are Leading Restaurants Giving Up Control To Their Customers?

Posted by Harriet Schneider on Feb 11, 2021 9:00:00 AM

Restaurant and food services organizations have adapted their services in recent times by investing in cloud-based restaurant point of sale and its capacity to integrate across locations with emerging technology. A big trend within that has been in POS integrations with mobile and self-serve solutions that allow guests to manage their own orders. This is particularly pertinent in an era of social distancing. But even before that became central to how restaurant and food service organizations engage with guests, the modern restaurant guest sought out channels where they can manage the details of their orders themselves in favor of the traditional staff-operated POS terminal. That trend was driven by how culture and technology converged.

Self-directed ordering is particularly relevant now when minimizing contact is so important to feeling safe and secure when interacting with brands. The organizations that are winning right now are embracing that by giving up control over managing the details of an order and leaving it to those who know about those order details better than anyone – the guests themselves. What kinds of benefits does this trend represent for the restaurant and food service industries in this era of change? What does it mean for organizations ahead in the 2020s? Let’s take a look.

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Topics: Food & Beverage, Distribution, Supply Chain, Food Technology, CloudSuite Food & Beverage, Enterprise Software

Why Are Restaurants And Food Services Investing In The Cloud?

Posted by Harriet Schneider on Feb 4, 2021 9:00:00 AM

Our recent era has tested the restaurants and food services industries to be flexible, adaptive, and more aware that being able to anticipate what’s to come is a vital component for staying competitive in the present. It’s also taught the industry that that status quo and the legacy systems that prop up outdated assumptions work directly against those efforts. A movement towards digitalization that has been happening over the last few years and embraced by restaurant and foodservice industry leaders has helped businesses to build a solid foundation for success.

Cloud infrastructure, SaaS, and cloud technology for restaurants and food services deployed to all brand locations has helped organizations to address the seismic shift that the industry is facing right now. How has this technology done this? How do the challenges and successes of the present point the way to resilience in the future? Let’s take a look.

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Topics: Food & Beverage, Distribution, Supply Chain, Food Technology, CloudSuite Food & Beverage, Enterprise Software

Five 2021 Technology Trends For The Food & Beverage Industry

Posted by Harriet Schneider on Jan 15, 2021 8:18:31 AM

Food and beverage companies faced a pivotal year in 2020 as the effects of the coronavirus pandemic forced businesses to reevaluate their supply chain and operations strategy. To combat the challenges of supply chain disruption, shifting consumer demand, and market uncertainty, many organizations have turned to technology to promote resiliency and galvanize their business processes for the year ahead.

Below are five technology trends that experts anticipate will gain popularity in the year ahead as manufacturers prioritize agility and resilience over reactivity.

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Topics: ERP, Food & Beverage, Supply Chain, Food Technology, CloudSuite Food & Beverage, Infor M3 ERP, Enterprise Software, WMS, Supply Chain Management

Consumers Increase Pressure On F&B Manufacturers For Innovation.

Posted by Harriet Schneider on Jan 5, 2021 8:00:00 AM

Many consumers are passionate about the quality of their food, the health implications, and the environmental footprint made by food manufacturers. To meet their shifting expectations, food and beverage manufacturers must speed product introductions and develop new offerings that reflect the changing views on what is fresh, healthy, and mindful—and technology can help. It’s not just taste, freshness, and convenience that drive food purchases today. Conscientious consumers also focus on health, wellness, and social issues as they shop for family meals. They take nutrition labels, visibility into suppliers, humane treatment of animals, and environmental sustainability into consideration when shopping for food. While these expectations put added pressure on food and beverage manufacturers, companies that turn to technology to help, should seize the opportunity. Meeting the demands of today’s socially aware consumers can be a valuable differentiator.

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Topics: ERP, Food & Beverage, Supply Chain, Food Technology, CloudSuite Food & Beverage, Infor M3 ERP, Enterprise Software, WMS, Supply Chain Management

Accelerating Successful Product Innovation In Food And Beverage

Posted by Harriet Schneider on Dec 22, 2020 8:00:00 AM

Food and beverage manufacturers rely on their R&D and marketing departments to develop new product ideas that capture market share before the competition can catch up. These departments leverage information available in their business systems to help them analyze trends ranging from buying patterns to cost fluctuations. The trouble is, when R&D and marketing rely on business systems that exist in silos— as is often the case with today’s food and beverage manufacturers opportunities are missed, product development is too slow, and costs creep higher. But when a manufacturer understands that every part of the organization has a stake in the product innovation process, and ensures that all the parts are connected, the organization is better positioned to deliver successful, innovative products quickly.

This white paper discusses a number of considerations that food and beverage manufacturers should make when examining ways to accelerate product innovation. This paper also details how digital technology can be the enabler of this acceleration.

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Topics: ERP, Food & Beverage, Supply Chain, Food Technology, CloudSuite Food & Beverage, Infor M3 ERP, Enterprise Software, WMS, Supply Chain Management

Jumping Into New Markets: Food & Beverage Manufacturers Turn To M&A

Posted by Harriet Schneider on Dec 17, 2020 8:00:00 AM

Manufacturers in the food and beverage industry are increasingly turning to mergers and acquisitions to keep pace with consumer demands. In an era where speed is critical, many companies seem to find it to be faster and easier to form a partnership or make an acquisition, rather than invest in R&D or develop their own new products and brands from the ground-up.

The factors driving the trend

As economic recovery gains momentum and fuels a robust growth period in the food and beverage industry, expansion hungry manufacturers are eager to take advantage of new trends and the growing consumer obsession with the quality of the food they eat. Healthy snacks, plant proteins, clean labels, exotic taste experiences, neuro-nutrition, and socially mindful companies are all top-of-mind topics for today’s shoppers, especially millennials. Consumers now prioritize locally grown foods, sustainable farming, and organic and non-GMO foods, and are quite willing to read labels and research the origins of their meals, whether it be prepared in a four-star vegan restaurant or picked off the shelf of a corner convenience mart.

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Topics: ERP, Food & Beverage, Supply Chain, Food Technology, CloudSuite Food & Beverage, Infor M3 ERP, Enterprise Software, WMS, Supply Chain Management

Conquering Supply Chain Complexity In Food And Beverage

Posted by Harriet Schneider on Dec 15, 2020 8:00:00 AM

The food and beverage industry is undergoing fundamental changes in how consumers buy and what they want to know about the products. At the same time, the industry faces an increased focus on healthy eating by consumers, companies, and governments. Adding to this is a rapidly changing competitive environment with a proliferation of new channels, producers, and products that compete with established brands and outlets.

If these challenges weren’t already enough, today’s companies are also facing unprecedented changes that stress innovation, business model evolution, and supply chain agility. Having the right products with the right content and characteristics, and the right information clearly displayed is necessary. But even all that isn’t enough to guarantee success. The products must also be positioned in the right places at the right time for customers to be able to buy—and that’s the job of the supply chain.

To keep up with all of this, an effective food and beverage supply chain must be fully in sync with the consumer through technology-enabled sensing to satisfy multiple channels with seamless visibility and fulfillment.

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Topics: ERP, Food & Beverage, Supply Chain, Food Technology, CloudSuite Food & Beverage, Infor M3 ERP, Enterprise Software, WMS, Supply Chain Management

Infor CloudSuite Food & Beverage: The Digital Platform For F&B Manufacturers

Posted by Harriet Schneider on Aug 11, 2020 8:00:00 AM

Old, heavily modified ERP systems that were implemented years, often decades ago. can no longer support the complex demands of the food and beverage industry. Keeping current isn't just smart - it's profitable. From cloud computing and collaborative technologies to mobility and analytics, technology holds the key to competitive advantage and growth. To remain relevant to the market and responsive to customer expectations, you need a roadmap to enable digital transformation.

To understand why it's important to evolve and utilize modern technology to transform your business, it is helpful to discus the business drivers facing food and beverage manufacturers today. While many of the high-level issues may seem like the same challenges the industry has been fighting for years, the specifics have evolved -requiring you to take a fresh look at your business and core competencies in order to determine the best path for the future.

Cloud technology offers the only platform that can provide the speed, scalability, global reach, and agility required by businesses seeking to embrace innovation. To succeed, you need to reposition the cloud within your organization, making it the fundamental element of your competitive strategy and embrace new methods of technical operations. Below is the introduction to CloudSuite Food & Beverage introduction.

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Topics: Food & Beverage, CloudSuite Food & Beverage

Why Vertical Industry Expertise Is So Important?

Posted by Harriet Schneider on Jul 28, 2020 8:00:00 AM

If you follow industry news, attend prospect events, or read our partner Infor's website, you know that vertical industry expertise is a favorite topic for Infor executives, leaders, and strategists. Industry-specific functionality is part of our critical foundation and a strong differentiating feature for our software solutions, we say frequently. But, have you thought about why? Do you know where our industry expertise comes from and how we leverage it into valuable selling points? Let’s look closer at what “industry expertise” means, why we are highly focused on it as a strategy, and how it will propel Infor forward.

The backstory

To understand where we are going, it helps to know how we got here. History provides context. In the evolution of ERP solutions, there’s a long and winding road that providers and users travelled before today’s Software as a Service (SAAS) model became the accepted best practice. In early days of ERP solutions, massive monolithic solutions with complex architecture and rigid code structure were the norm. Large enterprises invested heavily and hired consultants to customize the operational features. The heavily modified systems were costly to update.

Then came cloud computing. But, for companies to take advantage of the benefits of multi-tenant cloud deployment, they needed to have their industry-specific functionality already built into the solution—so modifications wouldn’t be needed. Modifications slow down deployment and can get in the way of upgrades.

Infor had been heavily investing into industry-specific features of the core ERP solutions. The solutions contain the functionality needed for industry specific applications—making it easier to migrate to the cloud.

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Topics: ERP, Fashion & Retail, Food & Beverage, Infor M3, Fashion & Apparel, Enterprise Resource Planning, CloudSuite Food & Beverage, Cloudsuite Fashion & Apparel, Infor M3 ERP

Why Accelerate Product Innovation With PLM? Here Are 6 Reasons.

Posted by Harriet Schneider on Jul 9, 2020 8:00:00 AM

Food and beverage manufacturers need to take a fresh approach to how they do business. Why? Increasing consumer demand for greater product innovation and transparency, ever-increasing quality and compliance pressures, tighter profit margins, new channel opportunities, and a dynamic workforce are just some of the factors that are shifting market dynamics.

New Food Magazine hosted an Infor Webinar on how Product Lifecycle Management (PLM) can improve innovation.

During this webinar Keurig Dr Pepper provided a great customer case, where Bob Wimpfheimer told us how they needed a software solution that could help develop new products quickly, produce these products using the best possible formulas, and maintain full compliance with all regulatory requirements.

Additionally, the Webinar highlighted several areas where companies can find business evidence to justify their interest in PLM, here listed as questions:

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Topics: Food & Beverage, CloudSuite Food & Beverage, Infor Cloudsuite Process PLM, Infor PLM

About ICCG

Welcome to our Blog - ICCG Insights!

Embracing thought leadership as a pathway for growth, represents the true spirit of progressive change that will make a difference in technology-driven industries. As a consulting company, ICCG customers look to us as their value-added resource. They expect us to be proactive about solving their immediate challenges and we don’t take that responsibility lightly. It is this that drives us to share our best practices, knowledge-base, years of experience, and tried and true methodologies. These have been the hallmarks of our corporate brand.

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