In this podcast, Infor’s Guy Courtin and Christine Barnhart discuss how manufacturers are adopting learnings from B2C supply chains to be more responsive to end customer needs. From AI and machine learning to greater digitization of the supply chain, modern manufacturers must become more nimble and responsive—creating a true multi-enterprise network to meet their customers’ needs.

The headlines continue to predict the apocalypse of the physical store and assert that the new normal will belong solely to e-commerce, mobile, and omni-channel retailers. Because of all the fuss, many retailers today have a tendency to focus primarily on process and technology; but in turn, they forget about one of their most important assets—their people. It’s more accurate to say that retail is simply evolving—rebalancing amid a market where it’s tantamount that brands and retailers continue to focus on three key aspects of their businesses: people, process, and technology.