Mergers and acquisitions (M&A) bring numerous challenges across all departments. But IT teams are often charged with providing the underlying infrastructure that will allow the organizations to operate successfully under a new configuration. This is a big ask and typically occurs with little warning, and regardless of how much ongoing work exists in the day job.

There are plenty of factors that can further complicate this scenario, including when the company is acquired or merged is in a different country with unique reporting and regulatory requirements. While part of an important growth strategy for the organization, these moves can put tremendous pressure on already taxed IT staff.

Even when you do everything right, the unexpected can happen. Natural disasters strike, equipment fails, and human errors occurs. While steps were taken to mitigate risk, when disaster strikes, it’s still up to you and your team to race to recover, to ensure actions to get back online are taken correctly, and time is never on your side.

If your organization previously reviewed and dismissed the value of the cloud, it’s time to reevaluate. Decisions that seemed to make sense last year or even last quarter, likely look very different through today’s lens. This week, we focus on critical system failure and how unexpected outages can bring a company’s mission-critical operations to its knees.

Losses can be initially staggering and ultimately far-reaching, impacting not only revenue and productivity but also long-term brand value. It’s been estimated that the average cost of IT downtime is $5,600 per minute, with $140,000 per hour on the low end and as much as $540,000 per hour at the higher end. Absorbing the activities to resolve the issue itself and then putting in place actions across the organization to recover from the critical failure and its consequences can derail an organization for an extended period of time.

By Carol Fitzgerald Tyler
Global Senior Practice Director, Organization Change Management | Infor

Challenging though it may be to create a vision that will transform an organization, it is crucial to effectively spread the message of digital innovation. Communication is often cited as the number one challenge for business transformation and change management. A strong communications strategy can lead an organization to a successful transform.  Leaders can encourage teams to innovate by communicating both the organizational vision and the acceptance of occasional failure. Companies with a clear vision are on average more effective in their efforts, and as a result, more profitable.

A strong communications strategy can lead an organization to a successful transform...