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Podcast: Keeping The Supply Chain Running In A World Of Rapid Change

Posted by Harriet Schneider on Mar 19, 2019 11:02:35 AM

To err is human. To keep the global supply chain running, divine. Supply chain risk isn’t limited to black swan events like fires, floods and hurricanes. Many of the challenges businesses face are the result of human factors as well. Whether it’s something caused internally, or big changes to policies and regulations (Brexit, U.S.-China tariffs, etc.), these man-made issues can be just as disruptive as the largest storm.

In this episode of Supply Chain Radio, Matt Gunn and Guy Courtin discuss the human element of disruption, and how businesses are working to keep the supply chain running through unexpected turns of events.

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Topics: Fashion & Retail, Fashion & Apparel, retail software, Converged Commerce

Podcast: The Supply Chain Is A Two-Way Street

Posted by Harriet Schneider on Mar 12, 2019 11:45:50 AM

Customers want it fast, they want it free, and they want it cheap. And when the order isn’t quite right, they often want to send it back. Especially in the world of e-commerce. While online shopping has been a boon to brands, retailers, and consumers alike, it also has a dark side: returns.

By some estimates, returns will cost U.S. companies as much as $550 billion by 2020. And perhaps no part of the business will bear the burden more than the supply chain. In this episode of Supply Chain Radio, SEKO Logistics’ Brian Bourke and David Schulhof of Red Hot Penny join Matt Gunn to discuss the rising challenge of returns and the future of reverse logistics.

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Topics: Fashion & Retail, Fashion & Apparel, retail software, Converged Commerce

Podcast: Give Me Loyalty Or Give Me Death.

Posted by Harriet Schneider on Feb 28, 2019 8:00:00 AM

David Dorf of Infor and Emily Rudin of CrowdTwist join us to discuss why you don’t have to give away margin to encourage customer loyalty. They say brand loyalty is a two-way street, and retailers should reward their most valuable customers with priceless experiences that go way beyond member discounts. Listen now to find out how Infor Loyalty powered by CrowdTwist enables retailers to connect with customers in meaningful ways, with experiences that matter to them. Listen now: 

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Topics: Fashion & Retail, Fashion & Apparel, retail software, Converged Commerce

Podcast: The Data Tracking “Creep Factor” That May Be Holding Retailers Back

Posted by Harriet Schneider on Feb 12, 2019 8:00:00 AM

Has personalization gone too far?

Making the most of customer data can be a difficult proposition. Not only are retailers reluctant to change the ways they use customer data, but many consumers themselves have demonstrated an aversion to any kind of technology that clearly monitors their purchasing activity—even if the purpose of such tracking is to improve the shopping experience. In this episode of Reinventing Retail, we’re joined by Forbes contributor Richard Kestenbaum of Triangle Capital, to discuss the ways data tracking and algorithms can enhance everything from the shopping experience to product design (if we’ll let it). Listen now:

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Topics: Fashion & Retail, Fashion & Apparel, retail software

Infor And ICCG Commit To Take India Fashion And F&B Industries To The Cloud

Posted by Harriet Schneider on Feb 8, 2019 12:14:40 PM

Read Infor Press Release

Infor, a global leader in business cloud software specialized by industry, today announced that Independent Computer Consulting Group (ICCG) has been selected as a preferred partner to drive digital transformation for the Fashion, and the Food & Beverage industries in India. The alliance will strengthen the delivery of Infor solutions such as Infor Cloud Suite Fashion, Cloud Suite Food & Beverage (Infor M3) including Infor’s edge applications like Infor Fashion PLM and Infor Optiva PLM to accelerate the adoption of robust, purpose-built and industry-specific suite of offerings designed to meet the evolving demands of businesses.

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Topics: Digital Transformation, Press Releases, Food & Beverage, Infor M3, PLM, Fashion & Apparel, Product Lifecycle Management, Infor Optiva, Infor, Fashion PLM

Podcast: Omni-Channel Retail - The Plight Of The Store Associate?

Posted by Harriet Schneider on Jan 15, 2019 8:00:00 AM

Is your omni-channel strategy killing employee morale?

In this episode, we’re joined by David Hogg, Sr. Principal Consultant for Converged Commerce at Infor, to discuss retail’s evolution from multi-channel to omni-channel. And while customers enjoy omni-channel shopping experiences like BOPIS, AI-powered customer service, and ship-from-store, the role of the retail store associate is getting more and more complicated. To keep up, retailers need to equip those employees with software that makes their jobs easier and more efficient. David’s solution? Converged Commerce. 

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Topics: Fashion & Retail, Fashion & Apparel, retail software

The Countdown To NRF

Posted by Harriet Schneider on Jan 10, 2019 4:36:11 PM

The countdown is on! Three more days until NRF2019. Visit with us at the Infor Retail at Booth #3647 and discover how to Leave Your Legacy with next-gen software. 

 

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Topics: Fashion & Retail, Retail, Fashion & Apparel, NRF, Retails Big Show, NRF2019

2019 Supply Chain Prediction

Posted by Harriet Schneider on Jan 10, 2019 8:00:00 AM

Is your omni-channel strategy killing employee morale?

After a year that saw unexpected innovations, disruptions, and new policies and tariffs, can we truly predict what’s ahead for the global supply chain in 2019? We’ll certainly try. In the final episode of 2018, Matt Gunn and Guy Courtin gaze into the crystal ball to gauge what the near future will bring to the world of supply chain, and whether businesses are better prepared to sense and respond to the many unexpected changes that happen each day.

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Topics: Retail, Supply Chain, Fashion & Apparel, Supply Chain Visibility, Supply Chain Agility

Podcast: Think Machine Learning Has Nothing To Do With You? Think Again

Posted by Harriet Schneider on Jan 8, 2019 8:00:00 AM

If you’ve ever used Facebook, watched an episode of Keeping up with the Kardashians, or played in a fantasy football league, you’re feeding data into the AI that determines what’s available in your local stores. In this episode, Doug Tiffan joins us to explore how Demand Management powered by machine learning affects retailers and consumers every day (whether they know it or not).

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Topics: Fashion & Retail, Fashion & Apparel, retail software

DirecTEX, Adopts Infor Fashion PLM Supported By ICCG For Lifecycle Management And Collaboration Platform

Posted by Harriet Schneider on Jan 2, 2019 8:00:00 AM

Resulted in streamlining and simplifying their knitwear design process, allowing their designers to be more productive and efficient.

Founded in 1997, DirecTEX, Inc. is a sweater knit apparel design and sales company that offers fashion-forward, high quality knitwear designs and products combined with outstanding customer service at exceptional prices. They provide the latest knitwear trend analysis and product development services and work closely with partner factories overseas to provide affordable, quality knitwear.  

The domestic and international design teams at DirecTEX create seasonal sweater collections, as well as designs specifically for their customers’ private labels. This includes yarn development, stitch and pattern creation along with silhouette design. DirecTex offers junior and missy collections under their own brands – “Ivy&ASH” and “Arpeggio Knitwear.” And also welcomes collaboration with their customers to turn their design ideas into reality. In addition, DirecTex works closely with its manufacturing partners in Asia to ensure the designs created and manufactured to the quality and standards expectations of its customers. 

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Topics: PLM, Fashion & Apparel, Product Lifecycle Management

About ICCG

Welcome to our Blog - ICCG Insights!

Embracing thought leadership as a pathway for growth, represents the true spirit of progressive change that will make a difference in technology-driven industries. As a consulting company, ICCG customers look to us as their value-added resource. They expect us to be proactive about solving their immediate challenges and we don’t take that responsibility lightly. It is this that drives us to share our best practices, knowledge-base, years of experience, and tried and true methodologies. These have been the hallmarks of our corporate brand.

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