Cloud technology in the hospitality industry is changing the way that hotels, resorts, and gaming organizations serve guests. The deciding factor to success is in how simple it is for a guest to get what they want from a hotel via their own personal devices even before they arrive at a location. Essential mobile-based technology enables them to book a room, to set arrival times, to upgrade a room, add services, and more, all without necessarily having to make contact with staff.

That call for contactless solutions delivered via cloud PMS is a priority for the industry right now. This is for convenience reasons. Yet it also has social implications in an era of maintaining distance and limiting contact. How do cloud-based solutions make that easier than legacy on-premises solutions? Let’s take a look at some of the details.

As industry attitudes and consumer behaviors change, so does the challenge of sustaining a business in the fashion industry. The global health crisis has accelerated the need for fashion and retail brand owners to reconsider their current business models to satisfy their digitally native consumers while maintaining omni-channel supply and ensuring sustainable production.

Whether large or small, fashion brands can turn these challenges into opportunities by transforming their business models. How does your organization meet the expectations and desires of today’s digital consumers? Are you still using old technology that might have served you well in the past but is now beyond its shelf life? If you already have an ERP system in place, there’s a good chance it’s no longer able to keep up with your business needs and growth aspirations.

1.Critical system failure

Your ERP system crashes in the middle of the night and you are not aware of it until the next morning. Restart and recovery will take several hours, causing a significant loss of revenue.

IT personnel determine that the system crash was due to the failure of an of an aging server with insufficient capacity to handle an ever-increasing amount of transactional data. The CIO refuses to allocate more funds to the outdated and poor performing ERP system infrastructure and charges you with finding a cost-effective solution that will minimize the chances of future system failures.

Modern enterprise resource planning (ERP) systems are helping businesses around the globe—including your competitors—revolutionize their operations. Manufacturing companies of all sizes are adopting technology that is industry-specific and designed to better manage business processes on an integrated and real-time basis.

Technologically advanced ERP systems are an investment in your company’s operations, efficiency, intelligence, and productivity. Every feature of a modern ERP system ultimately ties back to these improvements, which enable your organization to become more productive, more competitive, and better positioned to meet your customers’ needs.

Why a modern ERP makes business sense

In today’s fast-changing business environment, modernization can have a strategic impact on your business. Without access to a modern enterprise resource planning (ERP) system, it can be difficult or even impossible to support new business models and keep up with evolving customer demands. Whether you’re planning to upgrade your current ERP system or implement a brand new one, getting your system up and running quickly is the key to obtaining a fast return on your technology investment. No matter how complex your organization is, a variety of agile implementation practices can speed transformations—and deliver game-changing returns.

With the rise of innovative hotel software in a radically changing era, trend lines continue to slope in favor of an integrated hotel management system that emphasizes mobile and guest-driven processes, all managed above location in the cloud. But there are many organizations who continue to stick to the on-prem status quo.

This hesitancy to change is a barrier for many organizations to see the benefits to their businesses in the long run, particularly in an era when alignment across all hotel properties is as essential as ever. To help address that, here are 4 common hospitality cloud software myths to better understand and then dispel while competing in a fast-moving and constantly evolving hospitality industry that is set to face new challenges.

It's not just about technology, it's all about responsibility

The technical aspect of different delivery methods described in the previous blog post in this blog series of, is of course an essential part of the factors to consider when choosing the right ERP solution for your company. However, what is perhaps even more important to understand is the division of responsibilities between supplier and customer when it comes to the different options. There are major differences between the delivery methods, but there may also be differences within the specific method.

ERP Delivery methods from a responsibility perspective

Below Håkan Strömbeck (Senior Industry & Solution Strategy Director at Infor), describes the different ERP delivery methods from a responsibility perspective. The description is made from a general perspective for all option, except for the "multi-tenant" option which is described based on how things work at Infor.

Adaptability and quick turnarounds on strategy had never been more vital during a challenging decade for the restaurants and food services industry so far. The good news for many is that so many organizations rose to that challenge, with restaurant technology playing a singular role in helping them to continue to meet demand and to serve guests via multiple channels, specifically using advanced restaurant point of sale and integrations with mobile ordering.

As much as the industry landscape has been defined by challenges and disruption, it’s also allowed decision makers to consider how present conditions help to anticipate what the rest of the decade might look like. This has meant looking at the basics, the essentials for successful restaurants to best consider and the continuing role restaurant technology will play. Over the last few weeks, we’ve published several posts that explore these factors. Here’s a summary to consider.

Building a Power Team:

The first major step in the journey toward adopting a new ERP system for your organization is assembling an effective project team. A well-appointed team can help you not only select the best possible ERP system suited to meet your organization’s needs but also mitigate employee resistance and secure leadership buy-in.

Assembling an all-star team for your ERP project is critical to your implementation success, so do not take these decisions lightly.

Mergers and acquisitions (M&A) bring numerous challenges across all departments. But IT teams are often charged with providing the underlying infrastructure that will allow the organizations to operate successfully under a new configuration. This is a big ask and typically occurs with little warning, and regardless of how much ongoing work exists in the day job.

There are plenty of factors that can further complicate this scenario, including when the company is acquired or merged is in a different country with unique reporting and regulatory requirements. While part of an important growth strategy for the organization, these moves can put tremendous pressure on already taxed IT staff.