Trying to keep up with endlessly changing trends and demands in the global fashion market puts fashion companies under enormous pressure to create innovative products at a moment's notice.

But when it takes the average fashion company six months to go from design to sales floor, some companies find they're always chasing after the industry leaders that can get new products on the racks in as little as 15 days.

Although most of the growth in retail is happening online, physical retail often still represents 90% of a retailer’s sales. One way to leverage existing physical locations and provide a more efficient experience for customers is to support “Buy On-line, Pick-up In-Store,” or BOPIS for short. Customers do their research online, select their products, and later pick up the items at a physical store. However, the road to supporting BOPIS has many pitfalls to avoid. We’ve collected 10 common BOPIS issues that smart retailers should address, before their omni-channel evolution leaves their customers wanting more.

Infor's Matt Jones discusses three major causes at the root of these BOPIS boo-boos, that are creating a negative customer experience and impacting the retailer’s profitability. They are: 

Meet ICCG team members this September to:

Discover and learn from industry experts on specific products and in key industries so you can build the skills and knowledge to maximize the technology you have today and prepare for what comes next.

Connect with your Infor community of product experts, partners, peers, colleagues and friends with networking events, panels and roundtables.

Get inspired by pioneering leaders in technology and from the world stage, transformative stories from your peers, and game-changing applications of science in enterprise software.

Today's customers are bombarded by offers from a wide range of companies that want their business. But when offers are targeted and truly exclusive - delivered with pinpoint accuracy to ideal buyers - they can stand out from competing offers and generate a much greater sense of brand loyalty. In this episode, we're joined by Sai Koppala and Bill Schneider from SheerID - a marketing solution that helps retailers acquire new customers through gated exclusive offers. 

The process of managing a product’s lifecycle has come a long way since the days of Excel spreadsheets. Or has it? In this episode of Supply Chain Radio, Stan Pryzbylinski, vice president of research at CIMdata joins Matt Gunn and Jenny Reese to discuss how PLM software has evolved in the world of manufacturing.

Independent Computer Consulting Group (ICCG) a Global Information Technology Solutions Provider for the Enterprise announced today that it has brought Michael Lea on board as General Manager for Americas focused on Process Manufacturing. Lea is a 25-year technology veteran who has demonstrated strong consultative sales management and leadership qualifications and has continued to remain a thought-leader about advanced software and business solutions designed to meet the diverse and rapidly evolving business demands of his clients.

Independent Computer Consulting Group (ICCG) a Global Information Technology Solutions Provider for the Enterprise today announced the appointment of John Greenaway as Chief Revenue Officer – EMEA, effective immediately. Greenaway previously served as a Channel Director at Infor for the last 10 years, where he was responsible for growing revenue across EMEA. As Chief Revenue Officer - EMEA, Greenaway will champion ICCG’s efforts to expand its software consulting and implementation footprint into Europe, the Middle East, and Africa.

Independent Computer Consulting Group (ICCG) a Global Information Technology Solutions Provider for the Enterprise today announced the appointment of Annette Cunningham as Chief Operating Officer – EMEA, effective immediately. Cunningham previously served for 4-1/2 years as a Regional Vice President of Sales at Infor managing a team of industry-leading sales people and channel partners. As COO, Cunningham will lead ICCG’s efforts to expand its software consulting and implementation footprint into Europe, the Middle East, and Africa.

Independent Computer Consulting Group (ICCG) a Global Information Technology Solutions Provider for the Enterprise announced today that it has brought on board Mitchell Chi as General Manager for Americas for the Fashion & Retail and Manufacturing verticals. Mr. Chi, former Senior Director - Retail and Fashion at Infor, joins ICCG bringing with him a rich and successful career in fashion, retail, and manufacturing and distribution. He’s a multi-talented, industry veteran with experience at Price Waterhouse, Goldman Sachs, Garan International, Oracle, and a wide variety of retail, finance and manufacturing enterprises and startups.

Digital transformation is on the agendas of virtually all corporations today. It has risen to the top of strategic plans and has become the focus of businesses around the globe. So great an industry evolution, IDC indicates spending on technologies and services that enable the digital transformation of businesses will hit $1.97 trillion in 2022.