Has personalization gone too far?

Making the most of customer data can be a difficult proposition. Not only are retailers reluctant to change the ways they use customer data, but many consumers themselves have demonstrated an aversion to any kind of technology that clearly monitors their purchasing activity—even if the purpose of such tracking is to improve the shopping experience. In this episode of Reinventing Retail, we’re joined by Forbes contributor Richard Kestenbaum of Triangle Capital, to discuss the ways data tracking and algorithms can enhance everything from the shopping experience to product design (if we’ll let it). Listen now:

Read Infor Press Release

Infor, a global leader in business cloud software specialized by industry, today announced that Independent Computer Consulting Group (ICCG) has been selected as a preferred partner to drive digital transformation for the Fashion, and the Food & Beverage industries in India. The alliance will strengthen the delivery of Infor solutions such as Infor Cloud Suite Fashion, Cloud Suite Food & Beverage (Infor M3) including Infor’s edge applications like Infor Fashion PLM and Infor Optiva PLM to accelerate the adoption of robust, purpose-built and industry-specific suite of offerings designed to meet the evolving demands of businesses.

Is your omni-channel strategy killing employee morale?

In this episode, we’re joined by David Hogg, Sr. Principal Consultant for Converged Commerce at Infor, to discuss retail’s evolution from multi-channel to omni-channel. And while customers enjoy omni-channel shopping experiences like BOPIS, AI-powered customer service, and ship-from-store, the role of the retail store associate is getting more and more complicated. To keep up, retailers need to equip those employees with software that makes their jobs easier and more efficient. David’s solution? Converged Commerce. 

The countdown is on! Three more days until #NRF2019. Visit with us at the Infor Retail at Booth #3647 and discover how to Leave Your Legacy with next-gen software. 

Is your omni-channel strategy killing employee morale?

After a year that saw unexpected innovations, disruptions, and new policies and tariffs, can we truly predict what’s ahead for the global supply chain in 2019? We’ll certainly try. In the final episode of 2018, Matt Gunn and Guy Courtin gaze into the crystal ball to gauge what the near future will bring to the world of supply chain, and whether businesses are better prepared to sense and respond to the many unexpected changes that happen each day.

If you’ve ever used Facebook, watched an episode of Keeping up with the Kardashians, or played in a fantasy football league, you’re feeding data into the AI that determines what’s available in your local stores. In this episode, Doug Tiffan joins us to explore how Demand Management powered by machine learning affects retailers and consumers every day (whether they know it or not).

Resulted in streamlining and simplifying their knitwear design process, allowing their designers to be more productive and efficient.

Founded in 1997, DirecTEX, Inc. is a sweater knit apparel design and sales company that offers fashion-forward, high quality knitwear designs and products combined with outstanding customer service at exceptional prices. They provide the latest knitwear trend analysis and product development services and work closely with partner factories overseas to provide affordable, quality knitwear.  

The domestic and international design teams at DirecTEX create seasonal sweater collections, as well as designs specifically for their customers’ private labels. This includes yarn development, stitch and pattern creation along with silhouette design. DirecTex offers junior and missy collections under their own brands – “Ivy&ASH” and “Arpeggio Knitwear.” And also welcomes collaboration with their customers to turn their design ideas into reality. In addition, DirecTex works closely with its manufacturing partners in Asia to ensure the designs created and manufactured to the quality and standards expectations of its customers. 

What happens when the biggest names and the biggest brands in retail come together in one place? Watch these  highlights from 2018 and make sure to visit Infor and ICCG at NRF 2019 in Booth #3647 to learn more about how Infor is revolutionizing the retail industry with next generation solutions and how ICCG can provide the critical implementation strategy for Converged Commerce, Customer Experience, Demand Management, Dynamic Enterprise Performance Management, Enterprise Asset Management, Financials, Human Capital Management, Networked Order Management, Product Lifecycle Management, Retail Intelligence, and Supply Chain Management.

Retail’s Big Show promises attendees the opportunity to network with the best including nearly 40,000 retailers, vendors, and industry experts.

Independent Computer Consulting Group (ICCG), a Global Information Technology Solutions Provider for the Enterprise today announced that it will join Infor as a co-sponsor at NRF 2019, retail’s big show, January 13-15 in New York City.

ICCG, a Global Alliance Partner for Infor is focused on the Fashion and Apparel and Retail vertical. Consultants will be available to discuss Infor Retail’s next generation enterprise software suite, and how retailers and fashion brands can have the toolkit to transform. These tools leverage the power of science, design thinking, the supercomputing capabilities of the cloud, machine learning, and AI, and will usher our partners, customers, and today’s consumers into the future of retail.

Convenience stores might lack the big-box buzz of larger retailers, but they have their own specific concerns to address as customer expectations continue to evolve. In this episode of Reinventing Retail, Infor’s Jordan Stasi joins us to discuss the future of convenience store retailers. From getting more customers into stores, to streamlining the shopping process, to hiring friendlier employees, we cover the many ways modern technology can improve the C-store customer experience.