Has personalization gone too far?

Making the most of customer data can be a difficult proposition. Not only are retailers reluctant to change the ways they use customer data, but many consumers themselves have demonstrated an aversion to any kind of technology that clearly monitors their purchasing activity—even if the purpose of such tracking is to improve the shopping experience. In this episode of Reinventing Retail, we’re joined by Forbes contributor Richard Kestenbaum of Triangle Capital, to discuss the ways data tracking and algorithms can enhance everything from the shopping experience to product design (if we’ll let it). Listen now:

Read Infor Press Release

Infor, a global leader in business cloud software specialized by industry, today announced that Independent Computer Consulting Group (ICCG) has been selected as a preferred partner to drive digital transformation for the Fashion, and the Food & Beverage industries in India. The alliance will strengthen the delivery of Infor solutions such as Infor Cloud Suite Fashion, Cloud Suite Food & Beverage (Infor M3) including Infor’s edge applications like Infor Fashion PLM and Infor Optiva PLM to accelerate the adoption of robust, purpose-built and industry-specific suite of offerings designed to meet the evolving demands of businesses.

Noida, India, February 07, 2019 --(PR.com)-- Independent Computer Consulting Group (ICCG), a Global Information Technology Solutions Provider for the Enterprise and Infor Gold Channel Partner announced today that, they will be Diamond Level Joint Sponsors of the 4th Anniversary celebration of the CIO KLUB Coimbatore Chapter. This event will take place on Saturday, March 23, 2019 at The Residency Towers, Coimbatore and will be attended by the members of CIO KLUB Coimbatore chapter, representatives from other chapters across India, governing body members of CIO KLUB and other invitees from the IT fraternity in & around Coimbatore.

Artificial intelligence (AI) has a lot of people talking. The fact that those people no longer hail primarily from the world of science fiction is representative of just how far the ideas driving this technology have come. AI has entered the main stream, and it has the technology world buzzing with excitement.

The potential applications of AI are as vast and varied as any complex technology vision that has ever been brought to life. And in truth, that is where the real excitement lies—in finding out just how far we can take AI and in turn, how far it can take us.

Whether it is e-commerce, the Internet of Things (IoT), robotics or digitally connected global supply chains, food and beverage (F&B) manufacturers are investing in IT solutions in order to take advantage of innovative technologies and opportunities for growth. Unfortunately, in efforts to achieve a quick return on investment (ROI), companies often overlook a fundamental element that needs to be in place before true transformation can occur: workforce buy-in. Today we are sharing this article by Mike Edgett, Industry & Solution Strategy Director at Infor.

Start by putting the infrastructure in place to support a new way of thinking. 

The growing enthusiasm for Artificial Intelligence (AI) is unquestionable and well documented. CEOs marvel at the potential of AI and deep learning to perform cognitive functions such as problem solving and reasoning – functions previously undertaken only by people. 

Rather than making us redundant, all the evidence says that AI amplifies our potential. Infor’s Rick Rider explains how AI can make us better at being human.

Did last year's Black Friday mark the last "traditional holiday rush" as we know it? It just could be and the reason is that retailers of all sizes can see the writing on the wall, as technologies like artificial intelligence (AI) and the internet of things (IoT) fundamentally change customers’ approach to the traditional shopping experience.

This article from Entrepreneur will provide some insight into digitization, AI and other emerging technologies. Is your business ready for the new technology?

This checklist provides nine elements critical to a successful digital deployment, based on a timely report by Constellation Research.

Is your omni-channel strategy killing employee morale?

In this episode, we’re joined by David Hogg, Sr. Principal Consultant for Converged Commerce at Infor, to discuss retail’s evolution from multi-channel to omni-channel. And while customers enjoy omni-channel shopping experiences like BOPIS, AI-powered customer service, and ship-from-store, the role of the retail store associate is getting more and more complicated. To keep up, retailers need to equip those employees with software that makes their jobs easier and more efficient. David’s solution? Converged Commerce.