The modern fashion consumer, often referred to as the conscious consumer, expects more than a transactional relationship with the brands they purchase garments from. They want an authentic, personalized, and seamless shopping journey that reflects the specific context of how and why they choose a brand. These desired brand attributes require control beyond brick and mortar supply and present challenges to the fashion brand’s entire supply chain. A label is no longer reason enough to secure a sale. Customers want to know more about the companies from which they are buying, and have developed more sophisticated expectations around the environmental impact, product sustainability, and circularity that constitutes a modern brand experience.

When extreme levels of disruption occur, supply chains immediately launch a survival strategy that tends be focused solely on the enterprise, leaving upstream and downstream trading partners to fend for themselves. Whether scrambling to enable remote work opportunities, implement flexible or staggered labor scheduling, or launch multiple capital preservation strategies, organizations have begun employing a variety of strategies to protect their supply chains and weather the storm.

To ensure the health of the overall supply chain network, the urgency to digitize processes and documents that allow both data and capital to be unlocked has become more prevalent than ever—particularly when a complex number of parties, systems, and document across geographical regions and time zones are involved.

For years, digitization has been considered an optional strategy by many companies, thus resulting in static and disconnected buyer-supplier collaboration points across supply chains. For many organizations, processes continue to be highly manual across fragmented systems, resulting in inefficient, error prone workflows.

Reliance upon Excel®, email, and phone calls remains common across a staggeringly significant amount of business, thereby resulting in delays, non-compliance, and friction between buyer and seller. Time and resources lost synchronizing simple concepts like purchase order confirmations, negotiation, documentary compliance, and invoice approvals cripples flexibility and agility, all while locking up millions, if not billions in working capital.

Anywhere paper or manual processes exist a lack of visibility follows, leaving missed opportunities to harness real-time supply chain data that optimizes decisions and mitigate risks.

When it comes to ensuring supply chain health, there are three key approaches your organization can do to improve processes and build resiliency into your network. Not only will this help you minimize uncertainty during times of disruption, it will also help streamline improvements during times of prosperity.

Supply chain essential #1: Digital documents, data, and settlements

Companies must focus on network connectivity and process automation to drive agility and responsiveness while continually investing in predictive and proactive sense and respond capabilities.

Economic sustainability includes multiple key components starting with digital connectivity and collaboration as the digitization of documents and workflows enables speed and agility. Multi-enterprise collaboration enables strategic programs such as providing suppliers access to capital through a multi-bank network. This helps the entire supply chain endure dynamic liquidity shortages that often stem from a crisis and a period of economic recovery.

The manufacturing industry has witnessed extraordinary changes over the past 250 years, with enterprises more recently transitioning to the Industry 4.0 paradigm. Industry 4.0 addresses the challenges of the modern world with autonomous systems, smart technology, machine learning, and an agile operations model.

This transition to automation has inspired sweeping changes in asset management and maintenance as well. Manufacturers looking to gain a competitive edge and create a more resilient infrastructure have begun adopting the doctrine of Industry 4.0 in tandem with upgrades of their maintenance efforts that embrace the human side of technology and empower employees to reach new levels of productivity.

A strategic approach to Asset Performance Management (APM) helps you keep critical equipment and production lines up and running, using the mountains of operational data now available to help you track equipment performance, anticipate the need for maintenance, and prevent breakdowns before they occur. But even in steady economic times, and certainly in the midst of a global pandemic, the decision to embrace the new technology will always be guided by the bottom line: Will the cost of the new system be justified by the efficiencies and cost savings it delivers?

The competitive landscape of the wholesale distribution industry is fiercer than ever before. With brand-new, internet-based distributors of all sizes seemingly popping up as quickly as mergers and acquisitions are building new distribution powerhouses, the competition just keeps getting more intense. Adding to the mix are an increasing number of manufacturing companies that are selling direct to retailers and offering online shopping options for consumers, bypassing distribution companies entirely. And let’s not forget the impact big box stores and e-tailers can have on the distribution channel as they leverage their purchasing power, large retail networks, and extensive B2C experience.

Of course, no discussion about distribution competition is complete without addressing the elephant in the room, Amazon® Business. With the ability to sell millions of SKUs with flexible shipping options at low price points, Amazon is setting a high bar for customer expectations. Amazon is very good at responding to how buyers buy today by offering a powerful customer experience that uses modern technologies, such as artificial intelligence (A.I.) and data science.

The hospitality and gaming industries require specific functionality when it comes to sales and catering, and event management. The same goes for family entertainment centers like bowling centers, laser-tag spaces, and others.

What are those factors? What should organizations in these sectors look for in software solutions to manage these important aspects of their business. The cloud has emerged as a proven alternative to the legacy systems used by the hotel industry.  One by one and group by group, independent hotels and chains alike, are seeking out a cloud-based platform to provide integrated solutions for their hospitality management needs. 

Beyond cloud technology, let’s look at some other event sales and catering software characteristics that contribute to the success of hotel and casinos as legacy systems are beginning to be phased out.

The International Finance Corporation (IFC), the World Bank’s private sector arm, set out to provide relief to businesses in emerging regions as the pandemic roiled global markets. Stephanie von Friedeburg, MD and COO of the IFC, looks back on the year in a recent podcast where she reflects the following:

“There's been a substantive hit on supply chains, trade shocks. And so our trade finance business, which has always been a core of our business, has grown very substantially. And we've seen it in the poorest countries in particular, where we know that we need to continue to keep trade flowing. So we've seen an increase in trade finance in that relief piece. We've also seen many of our existing clients needing working capital and needing liquidity, and we believe it was important for us when we typically don't do a lot of liquidity or working capital, but important for us to step in and help our existing clients to withstand the crisis, keep them solvent so that when we come out of the crisis, we can rebuild faster and better.”

Overcoming (old and new) challenges

Warehouses and distribution centers can face challenges that impact everything from inventory management to operational strategy to employee management and more. Some of these challenges are the result of technologies that place new pressures on organizations that aren’t yet equipped to handle them. Some of these pressures are a direct result of how authorities, people, and businesses were forced to adjust to 2020’s global pandemic. Yet, with every challenge also comes opportunity. Below are some of the major challenges that are facing organizations today—and how they can be turned into opportunities.

Pick optimization

Many organizations lack the level of item master data needed for optimal cartonization and ideal facility layout. Without the proper item and location slotting (based on concepts such as seasonality, promotional activities, and sales projections), poor inventory placement across the warehouse often results in increased costs and reduced productivity. Much of that lost time and effort, however, can be reclaimed when organizations implement smarter management of where inventory is kept in a warehouse or distribution center by improving their slotting processes. In addition, enhanced slotting can even enable the strategic selection of optimized picking processes, such as pick to pass, batch picking, pick to light, sorting, voice picking, and more to increase volume and throughput.