Only a few generations ago, most people harvested vegetables from their backyard and bought meat from the local farm. This provided simple and direct traceability. Trust across one’s food supply was inherent. With food supply chains expanding, reduced food costs, and easier access to ingredients and ready-made meals, the time-consuming vegetable garden has become less common with food and beverage producers meeting most people’s needs.

Product information and safety regulations play a larger role in food production today. In the last decade we’ve seen innumerable initiatives to introduce healthier mass-produced food, like sugar-free beverages and ready-to-eat meals made with less salt. Regulators in many countries have enacted laws to enforce these changes. The FDA, EU, and local country legislation are driving more transparency in product labeling, especially when it comes to serving sizes, calories, daily value percentages, added sugars, and more.

In the past, creating product labeling information could be easily achieved. Suppliers provided their specifications, and food processors then calculated nutritional values and listed the allergens that needed to be printed on the product packaging. It was straightforward if you didn’t change suppliers.

Recent events have challenged restaurants and food services industries to be flexible, adaptive, and more aware that being able to anticipate what’s to come is a vital component for staying competitive in the present. It’s also taught the industry that that status quo and the legacy systems that prop up outdated assumptions work directly against those efforts. A movement towards digitalization that has been happening over the last few years and embraced by restaurant and food service industry leaders has helped businesses to build a solid foundation for success.

Cloud infrastructure, SaaS, and cloud technology for restaurants and food services deployed to all brand locations has helped organizations to address the seismic shift that the industry is facing right now. How has this technology done this? How do the challenges and successes of the present point the way to resilience in the future? Let’s take a look.

For years, food and beverage manufacturers have been concerned with short shelf life, inventory planning, and margin pressures. In today's competitive landscape, yesterday’s supply chains have had to adapt and change to respond to today’s consumer expectations of healthier choices, greater ingredient transparency, and the more options for online or e-commerce shopping.

This health and wellness trend isn't new. What’s new is the level of growth we’re seeing in the market for consumers that want a healthier lifestyle—and are in fact, demanding it from their food habits and purchases. Food and beverage manufacturers are doing their best to meet this trend with cleaner labels, more plant-based options, and more ethically sourced food. Both new product introductions and long-standing products in the market are being updated with healthier ingredients to replace preservatives, saturated fat, sugar, sodium, or genetically modified (GMO) ingredients.

Cloud technology in the hospitality industry is changing the way that hotels, resorts, and gaming organizations serve guests. The deciding factor to success is in how simple it is for a guest to get what they want from a hotel via their own personal devices even before they arrive at a location. Essential mobile-based technology enables them to book a room, to set arrival times, to upgrade a room, add services, and more, all without necessarily having to make contact with staff.

That call for contactless solutions delivered via cloud PMS is a priority for the industry right now. This is for convenience reasons. Yet it also has social implications in an era of maintaining distance and limiting contact. How do cloud-based solutions make that easier than legacy on-premises solutions? Let’s take a look at some of the details.

A point of sale system is not always given much thought on a day to day basis by decision-makers in multi-location organizations. But a POS solution is a pivotal element to business operations and strategy, even if it’s not glamorous. Transactional data collected via your point of sale is the fuel your business needs to grow. With a legacy solution in place, your business is bound to lose important ground as the demands of the industry evolve.

So, let’s break it down.

What are some of the ways that your point of sale should serve your business today, perhaps in ways that weren’t in place even a few years ago? How should your current POS continue to support your business strategy and goals and help you keep pace with and exceed those of your competitors?

The manufacturing industry has witnessed extraordinary changes over the past 250 years, with enterprises more recently transitioning to the Industry 4.0 paradigm. Industry 4.0 addresses the challenges of the modern world with autonomous systems, smart technology, machine learning, and an agile operations model.

This transition to automation has inspired sweeping changes in asset management and maintenance as well. Manufacturers looking to gain a competitive edge and create a more resilient infrastructure have begun adopting the doctrine of Industry 4.0 in tandem with upgrades of their maintenance efforts that embrace the human side of technology and empower employees to reach new levels of productivity.

A strategic approach to Asset Performance Management (APM) helps you keep critical equipment and production lines up and running, using the mountains of operational data now available to help you track equipment performance, anticipate the need for maintenance, and prevent breakdowns before they occur. But even in steady economic times, and certainly in the midst of a global pandemic, the decision to embrace the new technology will always be guided by the bottom line: Will the cost of the new system be justified by the efficiencies and cost savings it delivers?

Amid the current global trends surrounding climate change, waste reduction, economic growth, and political transparency, a growing awareness has emerged worldwide around sustainable practices in both the private and public sectors. For food and beverage industry enterprises, sustainability can be affected at nearly every stage of the supply chain—from sourcing and processing to distribution and retail. Each of these distinct supply chain functions can activate sustainable initiatives within their own area, and they’re all deeply interconnected. A change in any one area of the food and beverage supply chain has a sustainability impact on the other areas. When you use cloud solutions to create change, it makes it easier for stakeholders in each arena of food and beverage to break down any communication silos and work together to shift the ways food is produced and distributed.

From bakeries to zucchini farmers, food and beverage companies are eager to pursue avenues of growth. Many endeavor to jump start these opportunities by embracing modernization and adopting digital strategies. New technologies offer exciting ways to leverage data, engage with customers, and automate processes. As a result, new and innovative ways of looking at products and the supply chain develop, transforming how we do business. While the potential impact of digital transformation is promising, it can also be intimidating. Where do you start? How do you measure success?

To answer these and other critical questions, use this checklist to help guide your successful digital deployment.

1. Define a Clear Mission

Your digital action plan must start with the key mission you hope to achieve. This should be related to the very core of why your organization exists. What experiences and products do you want to offer? You must be crystal clear on this point. Although product and service offerings are often blended today, you need to be able to clearly define your goal. If you can’t articulate your mission, chances are your personnel, partners, and customers will be confused and unreceptive.

2. Invest in Innovative Thinkers

Balancing the workforce between doers and thinkers is important. Every company in the food and beverage industry has a mix of hands-on workers and managers who focus on bottom-line profitability. But you also need the creative problem solvers who can bring imagination and a vision for the future. “If an organization has many scientists, technologists, engineers, or mathematicians, it should add artists, ethnographers, anthropologists, design thinking experts, and story tellers,” says Wang. Different perspectives can spark creative thoughts and fresh approaches to solving business problems. Encourage these individuals from divergent disciplines to form teams and learn from each other.

3. Focus on Business Models First

Conceptualize your business model first, then decide how to execute it. Keep in mind you can have more than one business model and multiple revenue streams. Start from a core objective and then work out what technologies, people, and systems you need to support the model. Multiple layers of partner networks, ingredient suppliers, processors, and packagers may be involved, as well the need to manage seasonal variables. Map these out early and in detail, as these contributors will likely impact the cost of doing business and margins.

Food and beverage companies face another pivotal year as the effects of the Covid-19 pandemic is forcing businesses to reevaluate their supply chain and operations strategy. To combat the challenges of supply chain disruption, shifting consumer demand, and market uncertainty, many organizations have turned to technology to promote resiliency and galvanize their business processes for the year ahead.

Below are five technology trends that experts anticipate will gain popularity in the years ahead as manufacturers prioritize agility and resilience over reactivity.