As a long-time professional in cloud solutions, I can sometimes be struck by how uniform the information, discussion and debate is about the differences in cloud in the IT industry, whether from journalists, analysts or industry colleagues. Usually speaking in sweeping terms about the cloud and making everything from inaccurate statements to generalizing conclusions based on the cloud description. In this blog post, I want to help you understand the differences in clouds in relation to ERP solutions. It's all about the level of responsibility, agility and security.

Many organizations tend to view warehouse operations as cost centers due to the labor, equipment, and physical inventory. However, with business models rapidly changing through e-commerce, omnichannel, curbside pickup, 3D printing, and more, warehouse operations empower a company to gain a competitive advantage by ensuring customer loyalty and brand excellence stay intact as products enter the last mile.

Common warehousing challenges

Warehouse directors understand the challenges most, if not all, distribution centers manage. These challenges cover a wide range of issues which include picking optimization, inventory management, operational strategy, employee management, returns, and much, much more.

Picking challenges

For example, a large amount of productivity is often lost due to insufficient item master data. Poor inventory placement across the warehouse can result in increased costs and reduced productivity without the correct item and location slotting for concepts such as seasonality, promotional activities, and sales projections.

Furthermore, many companies lack visibility into inventory quantity and location accuracy due to a heavy reliance on spreadsheets, pick sheets, the absence of cycle counts, capacity constraints, or a lack of digital monitoring together. No visibility into inventory quantities or throughput can result in declining fulfillment rates, stockouts & backorders, decreased service levels, and waning customer loyalty and sales opportunities.

Even when your warehouse operations appear to be running smoothly, change and disruption are constant battles that supply chains must fight. Black swan events, emerging technology, new regulations, and shifts in consumer demand have created an increased need for “always up-to-date” functionality. While steps can be taken to mitigate risk, when changes occur it’s still up to you and your team to adjust and ensure new warehouse capabilities are implemented quickly.

If your organization previously reviewed, dismissed, or put off moving your WMS to the cloud, it’s time to reevaluate. Decisions that seemed to make sense last year or even last quarter, likely look very different through today’s lens. With business models drastically changing and uncertainty lingering in every corner, what if you could offload critical IT responsibility to an organization you trust to manage it all for you?

The urgency of data security and privacy can’t be overstated. In 2021, the global average cost of a data breach was $4.24 million, representing a 9.8% increase over 2020. Yet the immediate costs are a trifle when compared to the incalculable, lasting brand, reputation, and business damage that a data security incident causes.

Understanding the present threat

Risks associated with information security threats increase minute by minute. Bad actors with malicious intent are continuously evolving their strategies and attempting increasingly creative and sophisticated security breaches. The constant potential threat of cyberattacks and security breaches can be taxing on IT teams and organizations that need vigilance, resources, talent, and educational resources just to stay ahead.

The number of potential attackers is also expanding to include not only independent attackers and small groups, but also state-sponsored hacking organizations that are much better organized and funded. These larger groups can afford to devote multiple resources to breaching the defenses of small and large organizations over a long period of time—a level of commitment attackers once reserved only for the most strategic targets.

In a data-driven world, navigating the challenges of today’s supply chains requires an unprecedented level of agility. This calls for supply chain tools that deliver network-wide trading partner connectivity to enable real-time visibility, demand and supply planning, and production scheduling insights.

Fortunately, modern tools deployed in an organization’s technology stack can digitally transform the supply chain, revealing new opportunities for innovation across the entire network.

At the same time, automation and advanced analytics delivered in a digital environment can synchronize production and distribution activities to match demand.

Rising costs, increasing complexity, growing customer demands, and expanding global supply chains are all intrinsically linked challenges that manufacturers and distributors face on a daily basis. Meanwhile, expanding omni-channel markets are forcing manufacturers and distributors to not only change how they sell to customers, but also redefine who their customers are. And customers are exerting even further
pressure with demands for customization and personalization of products.

Global expansion adds to the challenge of maintaining visibility into inventory, shipping, and tracking—often across borders, continents, and oceans. In addition to making sophisticated warehouse operations even more complex, this all makes it difficult for manufacturers and distributors to remain competitive, keep costs down, and maintain profitability. Ineffective order management, excessive labor costs, and inefficient asset use just exacerbate the problem. To tackle these challenges, manufacturers and distributors must reconsider how their warehouse management practices, processes, and systems need to change in order to improve warehouse productivity, visibility, and costs.

1. Are we organizationally ready for significant change?

Organizations are only as good as their people, and manufacturers must look carefully at whether they have the right people and culture to support a different way of doing things. It is the people who will be responsible for implementing change, and they should be ready, committed, and on board with any type of transformation plan.

An organization’s culture can make or break a digital transformation project and “organizational change management” is one of the key components of such a project. Organizations should aim for an inclusive culture where people feel like they are key contributors to the company’s future success.

To achieve this, management teams should encourage a culture of openness to help employees step forward with their ideas. All change, and all transformation, starts with an idea – so it’s important for people to feel empowered to put their ideas out in the open.