When companies rely on a dated warehouse management system (WMS) to run their distribution centers, it’s not uncommon with the IT staff familiar with the system to move on. Unfortunately, this leaves the company without an in-house expert to manage issues as they arise. Plus, if the original vendor is no longer supporting that version of the system, it can be incredibly difficult to get the system back up and running.

Over time, each organization builds the distribution ecosystem that uniquely addresses its needs. The challenge emerges when only a handful of people understand how to manage and maintain that system successfully and perhaps only one individual truly understands the complete picture. With a mission critical WMS and corresponding data at the very core of the business, any scenario that puts it at risk is can be detrimental to getting products out the door.

The world has changed dramatically since March 2020. Supply chain models and concepts that we took for granted have been stretched, and in some cases, broken. New business models, new market opportunities, and new ways of working have emerged. As has been said by many, the world will never be quite the same. A recent report by McKinsey, “The future of work after COVID-19,” highlights that e-commerce has grown 2 to 5 times faster than before the pandemic, and that about 20% to 25% of the workforces in advanced economies could work from home between 3 and 5 days per week without a loss in productivity.

So, what is your company’s strategy for the future? Has your business model changed or evolved? Have your employee work patterns, procedures, and expectations changed? Have agility and innovation become more important? While many businesses are wrestling with these and other strategic questions, the important situation to avoid is the old, “Alice in Wonderland” scenario:

Infor prioritizes the safety of its customers and their employees. The Infor Workforce Management (WFM) team believes the strength of an organization is its people, and to keep businesses healthy depends on keeping employees healthy and safe. We are here to help, with information about relevant features and functionality that can help your organization respond to COVID-19 and evolve in the new normal.

Contact Tracing
Infor WFM includes configurable Work Detail Filters on both the Daily Timesheet and Supervisor Approval Worksheet. When an employee is identified as exposed to the COVID-19 virus, enabling these filters can help quickly find other employees who worked on the same team or the same department at the same time as that person.

Paid Sick
You can track COVID-19-related paid sick time separately from your existing sick policies. Define a special COVID paid sick time balance and track its usage on employee timesheets by defining a unique time code.

Dedicated to safeguarding your information

To protect the privacy of its customers and the safety of their information, Infor® maintains high standards of data security. Infor Birst® relies upon state-of-the-art and secure data centers, enforces strict internal product controls, and regularly audits its policies and procedures using third-party auditors.

The following sections of this white paper cover the key areas of Birst security in detail, including physical security, system security, operational security, reliability, and application and data security.

The key tenets of Infor Birst’s security initiatives are:

• Security is designed from the ground up in the application, network, hardware, and operational procedures.
• Birst is SOC 2 Type 2 audited, HIPAA/HITECH attested, and ISO-27001:2013 certified.
• Modern Tier-4 data centers that are SOC 2 Type 2 audited and are ISO 27001 certified or follow ISO 27001 policies.
• Infor’s global GDPR privacy program is independently validated by TRUSTe.
• Adherence to security best practices for code development, testing, and operations is followed.
• Regular external review of the policies and procedures for Birst security and operations is conducted.
• Regular penetration and vulnerability testing by third parties is completed.
• Birst personnel maintain security and privacy certifications.

The average lifespan of assets in the chemicals industry has increased over time, and as a result, the associated maintenance work has significantly increased along with it. As per some estimates, 50% of fixed costs for a typical chemicals plant are the result of continuous maintenance work. This maintenance work can be classified into three categories: reactive, preventive, and predictive.

Reactive maintenance

As the name suggests, reactive maintenance is performed after something breaks down. When a company dedicates a significant amount of its time, money, and resources to conducting reactive maintenance, the company typically “pays for it” in the form of schedule interruptions, rescheduling, lost volume/sales, lost customers, lower pricing power to attract new customers, fines and charges, etc. While cutting maintenance costs may look profitable, a complete assessment of all side effects would likely prove otherwise. In fact, the total cost of reactive maintenance can turn out to be two to three times higher than a preventive maintenance approach.

The manufacturing industry has witnessed extraordinary changes over the past 250 years, with enterprises more recently transitioning to the Industry 4.0 paradigm. Industry 4.0 addresses the challenges of the modern world with autonomous systems, smart technology, machine learning, and an agile operations model.

This transition to automation has inspired sweeping changes in asset management and maintenance as well. Manufacturers looking to gain a competitive edge and create a more resilient infrastructure have begun adopting the doctrine of Industry 4.0 in tandem with upgrades of their maintenance efforts that embrace the human side of technology and empower employees to reach new levels of productivity.

A strategic approach to Asset Performance Management (APM) helps you keep critical equipment and production lines up and running, using the mountains of operational data now available to help you track equipment performance, anticipate the need for maintenance, and prevent breakdowns before they occur. But even in steady economic times, and certainly in the midst of a global pandemic, the decision to embrace the new technology will always be guided by the bottom line: Will the cost of the new system be justified by the efficiencies and cost savings it delivers?

Chemicals and life sciences manufacturers like you have unique requirements when it comes to your manufacturing operations. Infor SyteLine® for Chemicals is built on 30 years of manufacturing solution expertise and a Process Industry Pack, making it easy to adjust formulas, build batches based on exacting manufacturing specifications, and monitor and respond to the evolving regulatory environment.

Flexible formula management

Process manufacturers like you need a formula management system that helps develop formulas that account for factors like solubility and total yield. You need a system that has the flexibility to resize formulas to produce batches based on percentages, not quantity amounts. Infor® SyteLine for Chemicals provides the unique materials management and product customization functionality you need.

Stability is important. Hotels, casinos, and resorts have guests they need to serve right now, today. Hospitality software solutions in place help them do that by taking care of the basics: reservations, check-ins, folios and check-outs, along with a staggering variety of in-house services and their associated charges. Essential software like hotel PMS is pretty “sticky” that way; it’s easier to stick to what you’ve got than it is to change. Why fix what isn’t broken?

Here’s the thing. Five years from now – perhaps sooner – the way guests engage with hospitality providers will likely look very different. Innovative solutions and platforms will be necessary to scale to that new paradigm, whatever it may be. So how do hospitality organizations know when it’s time to start planning for that? How do decision-makers know when it’s time to get unstuck? Here are 3 considerations to help answer that question.

As new hospitality technology emerges and as organizations increasingly invest in it, the ways people do their jobs change in response. Most of the time, this means greater efficiency, and a way for teams to concentrate on key tasks while the technology takes care of the necessary minutiae. Some of the time though, the rise of certain technologies can cause some concerns that with certain functionality in place, the human factor will get lost.

Hospitality AI functionality in hotel revenue management and in hotel pricing tools is a case in point. The conversation around automation via algorithms has been too easily positioned with a “versus” between machine learning solutions and professional expertise. Yet, the features of the technology and years of knowledge and experience held by revenue and strategy teams isn’t adversarial. The relationship between them is more about achieving greater focus and clarity. How do science-based algorithms in revenue management and pricing solutions help your organization do that? Let’s look at some key points.