Infor CloudSuite Industrial (SyteLine) helps manage all key business processes into one integrated system
In just under 5 months, ICCG completed an upgrade implementation of Infor® CloudSuite™ Industrial (SyteLine), for RES Exhibits, a family-owned and operated trade show services company specializing in creating one-of-a-kind experiences for one-of-a-kind brands.
They were running an older version of Infor SyteLine that was not allowing them to manage key processes effectively. This older version also required many customizations and work arounds. The consensus was to upgrade to the latest available version of Infor SyteLine and take advantage of all the capabilities of the newer release. They selected ICCG, an Infor Global Alliance Partner, to lead the upgrade implementation because of their deep understanding of the technology and functionality of Infor CloudSuite Industrial.
“System upgrades calls for good understanding of the customer’s existing configuration of their ERP system,” said Shiv Kaushik, CEO for ICCG. “The enhanced capabilities in the newer version combined with prior relevant experience to successfully deliver upgrades, involves carrying forward some business specific modifications to the solution and makes the deliverance complete in a timely manner.”
The enhanced functionality in the latest version of CloudSuite Industrial allowed RES Exhibits to:
- Introduce project management as part of each customer engagement from start and track all processes to support a project.
- Organize RES Exhibits business into 2 separate divisions: Manufacturing and Services.
- Introduce advanced planning and scheduling as a formal process and map into Infor CloudSuite Industrial.
- Leverage full capabilities of human resource management modules within the solution.
“Based on their knowledge, experience, and global delivery model, we selected ICCG, a Certified Infor Implementation Partner to take the upgrade project forward. The complete upgrade was completed in just under 5 calendar months – on-time, on-budget as promised,” said Kevin Hutchinson, Director Strategic IT Projects. RES looks forward to engaging with ICCG on additional process improvements and add-on implementations.”