Whether it is e-commerce, the Internet of Things (IoT), robotics or digitally connected global supply chains, food and beverage (F&B) manufacturers are investing in IT solutions in order to take advantage of innovative technologies and opportunities for growth. Unfortunately, in efforts to achieve a quick return on investment (ROI), companies often overlook a fundamental element that needs to be in place before true transformation can occur: workforce buy-in. Today we are sharing this article by Mike Edgett, Industry & Solution Strategy Director at Infor.
Digitization can be complex and overwhelming. Companies may have concrete goals they want to achieve, but they are often delayed by nebulous deployment plans that require experimentation and proof-of-concept projects. This type of uncertainty can breed worry. Talk of modernization, automation, robotics and Artificial Intelligence (AI) can be red flags to personnel, triggering fear of job elimination. Complications encountered during early-stage testing can also cause the workforce to be reluctant participants, skeptical about the upheaval and potential benefits.
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