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Converged Commerce - Retail The Way It Should Be

Posted by Harriet Schneider on Dec 15, 2017 8:00:00 AM


Retailers have already progressed from single channel to multi-channel, and now they’re focused on omni-channel. Omni-channel, however, is often implemented as an integration between disparate systems— leaving data silos in place and creating a rigid and fragile system. While integrating existing POS, e-commerce, and distributed order management systems can help you achieve an omni-channel experience, it will be expensive and tedious to maintain in the long-term. Here's a different approach, which we call Converged Commerce.


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Rather than stitch together incompatible systems, we’ve taken a holistic look at the issues and possible solutions—starting from a blank sheet of paper. We like to think of our solution as retail the way it should be. 

Read the highlights to learn more.


Topics: Retail

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Embracing thought leadership as a pathway for growth, represents the true spirit of progressive change that will make a difference in technology-driven industries. As a consulting company, ICCG customers look to us as their value-added resource. They expect us to be proactive about solving their immediate challenges and we don’t take that responsibility lightly. It is this that drives us to share our best practices, knowledge-base, years of experience, and tried and true methodologies. These have been the hallmarks of our corporate brand.

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