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Podcast: Omni-Channel Retail - The Plight Of The Store Associate?

Posted by Harriet Schneider on Jan 15, 2019 8:00:00 AM

Is your omni-channel strategy killing employee morale?

In this episode, we’re joined by David Hogg, Sr. Principal Consultant for Converged Commerce at Infor, to discuss retail’s evolution from multi-channel to omni-channel. And while customers enjoy omni-channel shopping experiences like BOPIS, AI-powered customer service, and ship-from-store, the role of the retail store associate is getting more and more complicated. To keep up, retailers need to equip those employees with software that makes their jobs easier and more efficient. David’s solution? Converged Commerce. 

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Topics: Fashion & Apparel, Fashion & Retail, retail software

The Countdown To NRF

Posted by Harriet Schneider on Jan 10, 2019 4:36:11 PM

The countdown is on! Three more days until NRF2019. Visit with us at the Infor Retail at Booth #3647 and discover how to Leave Your Legacy with next-gen software. 

 

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Topics: NRF, NRF2019, Fashion & Apparel, Retails Big Show, Fashion & Retail, Retail

Podcast: Think Machine Learning Has Nothing To Do With You? Think Again

Posted by Harriet Schneider on Jan 8, 2019 8:00:00 AM

If you’ve ever used Facebook, watched an episode of Keeping up with the Kardashians, or played in a fantasy football league, you’re feeding data into the AI that determines what’s available in your local stores. In this episode, Doug Tiffan joins us to explore how Demand Management powered by machine learning affects retailers and consumers every day (whether they know it or not).

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Topics: Fashion & Apparel, Fashion & Retail, retail software

We Will Be At Retails Big Show. Will You?

Posted by Harriet Schneider on Dec 27, 2018 8:00:00 AM

What happens when the biggest names and the biggest brands in retail come together in one place? Watch these  highlights from 2018 and make sure to visit Infor and ICCG at NRF 2019 in Booth #3647 to learn more about how Infor is revolutionizing the retail industry with next generation solutions and how ICCG can provide the critical implementation strategy for Converged Commerce, Customer Experience, Demand Management, Dynamic Enterprise Performance Management, Enterprise Asset Management, Financials, Human Capital Management, Networked Order Management, Product Lifecycle Management, Retail Intelligence, and Supply Chain Management.

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Topics: NRF, NRF2019, Fashion & Apparel, Retails Big Show, Fashion & Retail, Retail

Independent Computer Consulting Group (ICCG) Co-Sponsors With Infor At NRF 2019

Posted by Harriet Schneider on Dec 20, 2018 5:49:05 PM

 

Retail’s Big Show promises attendees the opportunity to network with the best including nearly 40,000 retailers, vendors, and industry experts.

Independent Computer Consulting Group (ICCG), a Global Information Technology Solutions Provider for the Enterprise today announced that it will join Infor as a co-sponsor at NRF 2019, retail’s big show, January 13-15 in New York City.

ICCG, a Global Alliance Partner for Infor is focused on the Fashion and Apparel and Retail vertical. Consultants will be available to discuss Infor Retail’s next generation enterprise software suite, and how retailers and fashion brands can have the toolkit to transform. These tools leverage the power of science, design thinking, the supercomputing capabilities of the cloud, machine learning, and AI, and will usher our partners, customers, and today’s consumers into the future of retail.

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Topics: NRF, NRF2019, Fashion & Apparel, Retails Big Show, Fashion & Retail, Retail

Podcast: Who Says A Pit Stop Can't Be Pleasant?

Posted by Harriet Schneider on Dec 18, 2018 8:00:00 AM

Convenience stores might lack the big-box buzz of larger retailers, but they have their own specific concerns to address as customer expectations continue to evolve. In this episode of Reinventing Retail, Infor’s Jordan Stasi joins us to discuss the future of convenience store retailers. From getting more customers into stores, to streamlining the shopping process, to hiring friendlier employees, we cover the many ways modern technology can improve the C-store customer experience.

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Topics: Fashion & Apparel, Fashion & Retail, retail software

Driving Digital Transformation With Data Science

Posted by Harriet Schneider on Nov 13, 2018 11:28:48 AM

Immense amounts of data are flowing into and out of today’s businesses, but it's often difficult to know how to turn this data into actionable insights. Data science has incredible potential for businesses of all types to create models that find patterns in this data and use them as the basis for transformative software. From location sensor data and customer loyalty programs to predictive analytics that improve the customer experience, employee engagement, and operational efficiency, a world of possibility awaits organizations that can crack the data science code.

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Topics: Manufacturing, Fashion & Retail, Chemical, Food & Beverage, Distribution, Equipment, Digital Transformation, Digital Strategy, digital disruption

Building A Digital Transformation Strategy

Posted by Harriet Schneider on Nov 8, 2018 8:00:00 AM

In the current hypercompetitive business environment, it’s not enough to automate processes and increase efficiency. To succeed, companies need to differentiate themselves from their competitors. But with the growth of digitally savvy customers who expect more from every transaction, it’s becoming increasingly difficult to differentiate on product alone. Customers are demanding a more personal, service-oriented approach from the companies with which they do business, and the bar continues to be reset at higher and higher levels. To meet this demand, and stay competitive, companies need to move from a transaction-based model to more value-based interactions. This means putting the experience first.

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Topics: Manufacturing, Fashion & Retail, Chemical, Food & Beverage, Distribution, Equipment, Digital Transformation, Digital Strategy, digital disruption

Making Digital Transformation Part Of Your DNA

Posted by Harriet Schneider on Nov 6, 2018 1:10:56 PM

Digital transformation is on the tip of many tongues in the technology industry of late; but like many potentially seismic shifts, this concept’s meaning and the impact it will have on how day-to-day business gets done are taking some time to develop. CIO defines digital transformation as “the acceleration of business activities, processes, competencies, and models to fully leverage the changes and opportunities of digital technologies and their impact in a strategic and prioritized way.” But more than just acceleration, digital transformation is about the need for businesses to outpace digital disruption and stay competitive in a rapidly evolving business environment.

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Topics: Manufacturing, Fashion & Retail, Chemical, Food & Beverage, Distribution, Equipment, Digital Transformation, Digital Strategy, digital disruption

Prioritizing Digital Transformation Opportunities

Posted by Harriet Schneider on Nov 1, 2018 8:00:00 AM

Regardless of industry, market, and geography, nearly every business on the globe has been touched by technological change. And these ongoing, and often unexpected, disruptions are impacting how business is conducted. For example, the World Economic Forum states, “It used to take Fortune 500 companies an average of 20 years to reach a billion dollar valuation; today’s digital start-ups are getting there in four.”

While increased competition is a powerful motivator for embracing digital transformation, so are the potential revenue opportunities. The World Economic Forum estimates that “the combined value—to society and industry—of digital transformation across industries is upwards of $100 trillion over the next 10 years.”

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Topics: Manufacturing, Fashion & Retail, Chemical, Food & Beverage, Distribution, Equipment

About ICCG

Welcome to our Blog - ICCG Insights!

Embracing thought leadership as a pathway for growth, represents the true spirit of progressive change that will make a difference in technology-driven industries. As a consulting company, ICCG customers look to us as their value-added resource. They expect us to be proactive about solving their immediate challenges and we don’t take that responsibility lightly. It is this that drives us to share our best practices, knowledge-base, years of experience, and tried and true methodologies. These have been the hallmarks of our corporate brand.

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